Privacy Policy
Heyl Interiors

Terms and Conditions Policy:

Welcome to Heyl Interiors! Please review the following terms and conditions carefully before using our website. By accessing or using this site, you agree to be bound by these conditions. If you have any questions or need assistance, please feel free to contact us at Tel: 07469 842160 or via email at info@heylinteriors.co.uk.
 

Interpretation:

– ‘You/Buyer/User/Customer’ refers to a user of the Heyl website.
– ‘Heyl Interiors,’ ‘We/Us/Our’ refer to Heyl Limited.
– Bespoke/Made to Order: Goods tailored to your specifications.
– Clearance Item/Ex-Display Item: Products sold at reduced prices due to clearance.
– Goods/Products: Furniture listed on our website.
– UK Mainland: Great Britain, excluding Northern Ireland and other British islands.
 

Receipt of Order Confirmation:

Once you place an order, you will receive an order confirmation/invoice via email. Keep this safe as reference. Contact info@heylinteriors.co.uk if you do not receive it.
 

Payment & Ownership of Goods:

– Full payment is required in advance for all orders. A 50% deposit may be accepted upfront, with the balance due upon completion.
– Goods remain Heyl Interiors’ property until paid in full and delivered to your address.
 

Prices:

– Prices on the website are subject to VAT at the current rate. Prices may change, and any alterations will be communicated during ordering.
 

Portrayal of Products:

While every effort is made to accurately represent items, slight variations may occur due to screen differences and material types. Measurements and colors are approximate.
 

Availability:

All items are subject to availability, and we will notify you promptly if any ordered goods are unavailable.
 

Cancellation/Returns:

– Bespoke/made-to-order items are non-returnable. You can cancel within 14 working days of ordering.
– Ex-display/clearance stock is non-returnable.
– Returns postage for chairs is the customer’s responsibility.
 

Delivery:

– Our courier will contact you once your balance is paid for delivery arrangements.
– Delivery to UK Mainland addresses. Delivery charges may vary.
– Access for delivery must be suitable, and additional charges may apply for special circumstances.
– Failure to accept delivery may result in additional charges.
 

Faulty or Damaged Goods:

Please report any incorrect items, faults, or damages immediately for resolution.
 

Liability Disclaimer:

Our liability is limited to the price of goods supplied. Heyl Interiors is not liable for consequential losses unless required by law. Your statutory rights remain unaffected.
 

Website:

We aim for a virus-free site but cannot guarantee it. Protect your password and account. We are not liable for any computer damage.
 

Copyright:

All content is owned by Heyl Limited and may not be copied without permission.
 

Security:

We encrypt your personal information for secure transmission over the web.
 

Data Protection:

We keep customer details for order fulfillment. Information remains confidential and is not sold to third parties.
 

Jurisdiction:

English Law governs this site.
 

Legal Identity:

Owned by Heyl Limited, registered in England and Wales, company number 08674794. Registered office address is White House Wollaton Street Nottingham NG1 5GF.
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